So we let unused high-speed data carry over month to month for up to one year. Up to 20 GB of unused on-network data from past 12 months carries over to next billing cycle for as long as you maintain qualifying postpaid service. Free MB Mobile Internet data and roaming allotments do not carry over.
Not combinable with Match Your Data offer; other promotional offers and discounts may also be excluded. Unused data has no cash value. Instead of adding charges, we removed them! No one wants to blindly buy into a new carrier.
We decided to let potential customers take our network for a spin, commitment-free. Wanted to break up with your current carrier? We decided to pay off ETFs or outstanding device payments for qualified customers who switched.
Limited time offer; subject to change. New financed or leased device, qualifying credit, port-in from eligible carriers, and qualifying service required. We might ask for more information. Up to 5 lines. One offer per subscriber.
No money has been paid by you for the card. Cards issued by Sunrise Banks N. Mastercard is a registered trademark of Mastercard International Incorporated. Some limitations for virtual cards. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.
We set music free from data constraints! Our customers rock, so we decided streaming music from top services should no longer count against data usage. Song downloads, video content, and non-music audio content excluded. Scroll to top. Customer crazed, employee committed. Check out our awards. We're about more than dollars and cents. We're moving beyond telecom. Close video.
Netflix on Us. We just say thanks. Qualifying plan required. No roaming fees. Check it out. We're diverse, passionate, and have an unbeatable team spirit.
Our employees love it, too! We boast some of the highest employee satisfaction rates within the company, and in alone, our experience centers earned 24 Best Place to Work awards! We reinvented ourselves, left the status quo in the dust and ushered customer care into the Un-carrier era. Team of Experts is now one of the primary differentiators between T-Mobile and the rest of the pack — which, by the way, remains broken and stuck. Not even two years since launch, Fortune companies are coming to us for help with their own customer support transformations.
This five-part series will offer a glimpse of how we did it. Originally published on LinkedIn. Stay tuned — we have a lot to share. Want even more trends, news, and success stories?
November Sprint and T-Mobile announce that they are ending discussions about a merger because regulators were unlikely to sign off. April 29, T-Mobile announces an all-stock agreement to merge with Sprint. Please Sign In and use this article's on page print button to print this article.
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